Shipping Policy

Welcome to Montederry! We’re thrilled to bring you a curated collection of shawls, dresses, apparel, and more that showcase the rich stories of dynasties, cultures, and traditions. Our goal is to ensure that you receive your Montederry products with the utmost care and efficiency. This Shipping Policy outlines the details of our shipping practices to provide you with a transparent and enjoyable shopping experience.

Order Processing Time:
Orders placed on our website are typically processed within 1-2 business days. Please note that processing times may vary during peak seasons or promotional events. We appreciate your patience and understanding.

Order Delivery Times:
Delivery times depend on the selected shipping method and your location. Standard shipping generally takes 12-15 business days, while expedited shipping offers a faster delivery option. Please note that unforeseen circumstances such as weather delays or carrier issues may impact delivery times.

・Domestic order Cut of Time: 7:00 pm (GMT- 05:00) Eastern Standard Time (New York)

・Order handling time: 1-2 days, (Monday to Friday)

・Delivery time: Order transit time: 12-15 days, (Monday to Friday)

・Shipping fee: Free (0.00 USD) regardless of order amount.

Tracking Order:
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the progress of your shipment and estimate the delivery date.

Damaged Issue:
If you receive a damaged product please contact our customer support team of receiving the damaged product. Include your order number, and a description of the damage, and attach the photographs you took.

Delivery costs Shipping:
costs are calculated based on the weight of your order and your location. You can review shipping costs during the checkout process before finalizing your purchase.

International Shipping:
The Montederry offer international shipping all over the world.

If you have any questions or concerns regarding our Shipping Policy, feel free to contact our customer support team at Support@montederry.com. We are here to assist you and ensure that your Montederry shopping experience is delightful.